FAQ

Which countries do we deliver to?

We ship our Chouka products to many countries around the world. Our main customers are in France (including overseas territories), Switzerland, Italy, Spain, Austria, Germany, the United Kingdom, Belgium, and the United States — but we also deliver throughout Europe and most countries outside Europe.

Here is a non-exhaustive list of countries where our customers place their trust in us:

Albania, Germany, Andorra, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Cyprus, Colombia, South Korea, Croatia, Denmark, Spain, Estonia, United States of America, Finland, France, Greece, Guadeloupe, Hong Kong, Hungary, Ireland, Iceland, Israel, Italy, Kazakhstan, Latvia, Lebanon, Lithuania, Luxembourg, Malta, Mexico, Monaco, Norway, New Zealand, Netherlands, Poland, French Polynesia, Portugal, Qatar, Réunion, Romania, United Kingdom of Great Britain and Northern Ireland, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Taiwan, Czech Republic, Thailand, etc.

Orders are placed directly on our website, with secure payment by credit card or bank transfer. Shipping costs vary depending on the destination country.

How are our variometers shipped?

Unless otherwise indicated on the website when we are on holiday, orders are shipped every business day.

Our products are shipped via the international postal service:

• In mainland France, delivery usually takes 2 to 3 working days.
• In Europe, 3 to 10 working days in most cases.
  In the United Kingdom, delivery usually takes 3 to 7 working days.
• Outside Europe, delivery times may vary. However, shipments to the United Kingdom, Canada, Australia, the United States, New Zealand, and Norway usually take less than 10 working days.

If you would like a different shipping method, please contact us.

How can I track my order?

Each order is shipped with a tracking number, automatically sent by email when it is dispatched.

A brief reflection on our product packaging

To reduce waste and keep prices affordable, we have chosen minimalist packaging that includes only what is necessary to protect the products during transport — without unnecessary overpackaging.

How are our products made?

The Chouka is designed, manufactured, and tested in the French Alps, in Grenoble.

Learn more

Does the use of our instruments allow you to disregard safety rules?

Of course not. Chouka instruments — whether variometers, compasses, or other accessories — are not safety equipment or navigation instruments. They are designed to support sport and adventure activities but in no way replace compliance with safety rules, regulations, or the user’s own good judgment.

Are you a professional, a shop, or a paragliding, mountain, or diving school?

Would you like to distribute our Chouka products or get more information about our professional solutions? Feel free to contact us via the contact page — we’ll be happy to talk with you!