{"id":1259,"date":"2025-10-10T23:19:37","date_gmt":"2025-10-10T21:19:37","guid":{"rendered":"https:\/\/new.le-chouka.com\/faq\/"},"modified":"2025-11-13T16:32:30","modified_gmt":"2025-11-13T15:32:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/le-chouka.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Which countries do we deliver to?<\/h3>\n\n<p>We ship our Chouka products <strong>to many countries around the world<\/strong>. Our main customers are in France (including overseas territories), Switzerland, Italy, Spain, Austria, Germany, the United Kingdom, Belgium, and the United States \u2014 but we also deliver throughout Europe and most countries outside Europe.<\/p>\n\n<p>Here is a non-exhaustive list of countries where our customers place their trust in us:<\/p>\n\n<p style=\"font-size:0.6rem\">Albania, Germany, Andorra, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Cyprus, Colombia, South Korea, Croatia, Denmark, Spain, Estonia, United States of America, Finland, France, Greece, Guadeloupe, Hong Kong, Hungary, Ireland, Iceland, Israel, Italy, Kazakhstan, Latvia, Lebanon, Lithuania, Luxembourg, Malta, Mexico, Monaco, Norway, New Zealand, Netherlands, Poland, French Polynesia, Portugal, Qatar, R\u00e9union, Romania, United Kingdom of Great Britain and Northern Ireland, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Taiwan, Czech Republic, Thailand, etc.&#13;\n<\/p>\n\n<p>Orders are placed directly on our website, with secure payment by <strong>credit card<\/strong> or <strong>bank transfer<\/strong>. Shipping costs vary depending on the destination country.<\/p>\n\n<h3 class=\"wp-block-heading\">How are our variometers shipped?<\/h3>\n\n<p>Unless otherwise indicated on the website when we are on holiday, <strong>orders are shipped every business day<\/strong>.<\/p>\n\n<p>Our products are <strong>shipped via the international postal service<\/strong>:<\/p>\n\n<ul class=\"wp-block-list my-chouka-bullet\">\n<li><strong>In mainland France<\/strong>, delivery usually takes <strong>2 to 3 working days<\/strong>.<\/li>\n\n\n\n<li><strong>In Europe, 3 to 10 working days<\/strong> in most cases.<br\/>In the <strong>United Kingdom<\/strong>, delivery usually takes <strong>3 to 7 working days<\/strong>.<\/li>\n\n\n\n<li><strong>Outside Europe<\/strong>, delivery times may vary. However, shipments to the <strong>United Kingdom, Canada, Australia, the United States, New Zealand, and Norway<\/strong> usually take less than 10 working days.<\/li>\n<\/ul>\n\n<p>If you would like a different shipping method, please <a href=\"https:\/\/le-chouka.com\/en\/contact\/\">contact us<\/a>.<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-comment-suivre-ma-commande\">How can I track my order?<\/h3>\n\n<p>Each order is shipped with a tracking number, automatically sent by email when it is dispatched.&#13;\n<\/p>\n\n<h3 class=\"wp-block-heading\">A brief reflection on our product packaging<\/h3>\n\n<p>To reduce waste and keep prices affordable, we have chosen minimalist packaging that includes only what is necessary to protect the products during transport \u2014 <strong>without unnecessary overpackaging<\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\">How are our products made?<\/h3>\n\n<p>The Chouka is designed, manufactured, and tested in the French Alps, in <strong>Grenoble<\/strong>.<\/p>\n\n<p><a href=\"https:\/\/le-chouka.com\/en\/our-story\/\">Learn more<\/a><\/p>\n\n<h3 class=\"wp-block-heading\">Does the use of our instruments allow you to disregard safety rules?&#13;\n<\/h3>\n\n<p><strong>Of course not.<\/strong> Chouka instruments \u2014 whether variometers, compasses, or other accessories \u2014 are not safety equipment or navigation instruments. They are designed to support sport and adventure activities but in no way replace compliance with safety rules, regulations, or the user\u2019s own good judgment.<\/p>\n\n<h3 class=\"wp-block-heading\">Are you a professional, a shop, or a paragliding, mountain, or diving school?&#13;\n<\/h3>\n\n<p>Would you like to <strong>distribute our Chouka products<\/strong> or get more information about our professional solutions? Feel free to <a href=\"https:\/\/le-chouka.com\/en\/contact\/\">contact us via the contact page<\/a> \u2014 we\u2019ll be happy to talk with you!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Which countries do we deliver to? We ship our Chouka products to many countries around the world. Our main customers are in France (including overseas territories), Switzerland, Italy, Spain, Austria, Germany, the United Kingdom, Belgium, and the United States \u2014 but we also deliver throughout Europe and most countries outside Europe. Here is a non-exhaustive [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1259","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ - Chouka Shop: Paragliding, Climbing and Diving<\/title>\n<meta name=\"description\" content=\"Chouka FAQ: all the answers about our variometers and instruments for paragliding, climbing, and diving, made in France.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/le-chouka.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Chouka FAQ: all the answers about our variometers and instruments for paragliding, climbing, and diving, made in France.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/le-chouka.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Chouka Shop: Paragliding, Climbing and Diving\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/le.chouka.parapente\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-13T15:32:30+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/le-chouka.com\/en\/faq\/\",\"url\":\"https:\/\/le-chouka.com\/en\/faq\/\",\"name\":\"FAQ - 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